ITIL v3 launches with focus on IT service management
<BR>By Megan Santosus, Features Writer
<BR>29 May 2007 | SearchDataCenter.com
<BR>This week marks the launch of the IT Infrastructure Library version 3 
<BR>(ITIL v3), the best practices framework designed for organizations that 
<BR>want to adopt a service management approach to IT with a new focus on 
<BR>incorporating the latest practices in IT service management (ITSM).
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